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Contact Center Associate – French (plus English)

Publicat la 03.12.2020

   Bucharest (Work from home)        8h/day in shifts       Competitive Salary        Meal tickets , bonuses    

• Deliver exemplary customer service via phone calls / emails
• As part of the Contact Center team, answer inbound calls / emails messaging from world leading airlines customers, and handle queries about new reservations, changes to existing bookings and other customer support queries

Required Skills

• Excellent speaking and writing skills in French language - fluency in speaking and writing correctly and at ease (plus good level English knowledge)
• Previous work experience in an international airline/travel or bookings environment is a valuable advantage, but not mandatory
• Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is an advantage
• Specialized skills required: good Communication and Customer Service skills, any experience in BPO / contact center work will be an added advantage
• Graduate in any discipline / Under graduates
• Willingness to search for required information from customer with a strong focus on solving clients requests
• Proficient in Microsoft Office, Outlook
• Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

We offer

• Work from home
• Competitive salary package
• Meal tickets, medical subscription and reimbursement the cost for public transportation subscription.
• Thorough training enabling all team to perform effectively
• Career growth opportunities within an international developing team

If you are qualified and have interest in this role, please send us your resume by email to with subject "Contact Center Associate – French (plus English) - Bucharest (Work from home)". We sincerely appreciate and thank to all applications, however; only suitable candidates will be contacted further.

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