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BI Analyst
Publicat la 28.02.2023
Responsibilities
The BI Analyst is in charge of managing data retrieval and analysis within the organization. Also, of acknowledging incident / service request for the Business intelligence scope, analyzing and solving the issues in accordance within the SLAs.
Main Tasks:
To provide support on BI scope based on SAP BI solution (Business Objects, Data Services, Business Warehouse)
In particular she/he will:
• Acknowledge and classify the incoming incidents in the helpdesk system respecting the defined SLAs;
• Support the business in the use of existing BI reports and functionalities (‘How-to' requests)
• Provide the users with existing user-guides and/or create new user guides and documentation where necessary;
• Ensure that the resolution of the service requests is well documented in order to contribute to the IT Support knowledge base
• Contribute to the proactive identification of business needs for system evolution and enhancement.
• Provide analysis, develop and coordinate any new BI projects with Business Key users
• Insure daily monitoring of BI systems (job checks, availability)
• Collaborate with others IT Teams (mainly SAP and Apps)
Required Skills
• Minimum 3 years of IT experience with 2 years as BI analyst/consultant;
• Bachelor's Degree in Engineering/ Computer Science/Information Technology or equivalent;
• Fluent in English, it is mandatory;
• French language skills - nice to have;
• ITIL level I certification - nice to have;
• Strong experience in incident and problem-solving management;
• Good knowledge of SAP BI solution (Business Objects, Data Services, Business Warehouse) and HANA modeling;
• Deep Experience in writing user guides, knowledge base entries;
• Utterly trustworthy, honest and reliable.
If you are qualified and have interest in this role, please send us your resume by email to recrutare@leoHR.ro with subject "BI Analyst - Bucuresti". We sincerely appreciate and thank to all applications, however; only suitable candidates will be contacted further.
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