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Business Analyst (Industrial solutions - SAP)

Publicat la 30.09.2022

   Bucharest (Hybrid)        Full time       Competitive Salary        Meal tickets , bonuses    

To provide support on Industrial solutions around SAP ERP and third party applications (MES, Maintenance, Quality)

In particular she/he will:
• acknowledge and classify the incoming incidents in the helpdesk system respecting the defined SLAs;
• support the business in the usage of our Industrial Application (how-to, settings...)
• Provide the users with existing user-guides and/or create new user guides and documentation where necessary;
• Ensure that the resolution of the service requests is well documented in order to contribute to the IT Support knowledge base
• Contribute to the proactive identification of business needs for system evolution and enhancement.
• Check Interface monitoring
• Manage upgrade of third application (Database and applications)
• Collaborate with others IT Teams (mainly SAP and Apps)
• Collaborate with business key users & end-users

Required Skills

• Minimum 3 years of SAP experience with possibly 2 years in Industrial / Manufacturing topics
• Strong experience in incident and problem solving management
• Good knowledge of database (Microsoft SQL Server)
• Good Knowledge web service REST or SOAP
• Good knowledge of SAP SCM / PP scope
• Deep Experience in writing user guides, knowledge base entries
• Bachelor's Degree in Engineering/ Computer Science/Information Technology or equivalent
• Fluent in English, it is mandatory
• Utterly trustworthy, honest and reliable

If you are qualified and have interest in this role, please send us your resume by email to with subject "Business Analyst (Industrial solutions - SAP) - Bucharest (Hybrid)". We sincerely appreciate and thank to all applications, however; only suitable candidates will be contacted further.

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