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Back-office sales support
Publicat la 07.06.2023
• Customer Order entry, convert web orders, release the customer order for the assigned customers.
• Ensure the data accuracy during order processing.
• Processing imports of goods in the system and related invoices
• Issuing invoices and pass on invoices for internal and external customers
• Professional communication with customers, sales, logistics, production for the updates on product availability and delivery schedule.
• Communicate with other Jotun units for any intercompany orders
• Act as back up for other customer service executives as and when needed.
• Provide and protect Credit check/Sales terms/LPO/etc and feedback to Sales team and customers.
• Handle return of goods.
• Stock movement knowledge
• Handle service complaints from customers.
• Degree in Business or relevant field
• At least 1-3 years relevant experience.
• Customer Service Skills.
• Communication Skills.
• Computer Knowledge is desired.
• Very good knowledge of English.
• Opportunities for professional and personal development
• International working environment
• An international corporate culture founded on our four values; Loyalty, Care, Respect and Boldness.
• A professional working environment that focuses on continuous improvement and innovation.